City of Phoenix Job Opportunity (Senior Information Technology Systems Specialist)

Phoenix is the 5th largest city in the country, serving as Arizona’s center of government, commerce, and culture. It is emerging in the new economy with strength in high technology, manufacturing, bioscience research, and advanced business services. Phoenix is a young, progressive city, brimming with sports and cultural attractions, distinctive restaurants, fascinating museums, diverse residential options, and endless outdoor opportunities. The Street Transportation Department is seeking a highly skilled and innovative professional to join our team as an Intelligent Transportation Systems (ITS) Network Manager. This position plays a critical role in designing, implementing, and managing the City’s complex ITS network infrastructure, which supports traffic signal operations, emergency response systems, and advanced traffic management technologies.

The ITS Network Manager will lead strategic planning and oversee the integration of multiple network platforms, including LAN, WAN, and fiber optic systems, to ensure reliable, secure, and scalable connectivity for thousands of field devices and applications. This position involves hands-on technical work in network design, troubleshooting, and performance monitoring, as well as leadership in developing policies, procedures, and long-range plans for ITS infrastructure expansion. The incumbent will manage procurement and maintenance contracts, coordinate with internal and external stakeholders, and guide the deployment of emerging technologies to enhance mobility, safety, and Smart City initiatives. This role requires deep technical expertise in network architecture, routing protocols, and system development methodologies, combined with strong project management and supervisory skills. The ITS Network Manager will interact proactively with City departments, regional agencies, and technology partners to ensure seamless operation of critical transportation systems.

The incumbent will also represent the City in meetings with city, county, state, and federal agencies, as well as other public agencies, and professional organizations. This position may require working more than 40 hours per week, including weekends and holidays, requiring flexibility of scheduled work hours. Currently there is one vacancy in the Street Transportation Department. The ITS Network Manager will report the Traffic Engineering Supervisor.

Ability to:

• Analyze the complex procedures and provide feedback for improvements.
• Work effectively independently or with teams of both technical and non-technical staff.
• Have a proactive mindset in identifying potential issues and implementing solutions before they escalate.
• Effectively communicate with technical and non-technical stakeholders, including writing clear incident reports and documentation.
• Analyze complex procedures and provide detailed task to staff and support community.
• Handle high-pressure situations and adapt to rapidly changing environments.

Pay Range: $93,121.60 to $131,040 annually.

Hiring Range: $93,121.60 to $124,800 annually.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only: Please understand that this is pay grade 067. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit. 

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.  

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 007 Benefits

• Two years of experience as an Information Technology Systems Specialist involving database management and on-line telecommunications.
• Bachelor’s degree in computer science, math, or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver’s license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here.
• The City job description can be found here.

The minimum qualifications listed above, plus:

• Minimum of five years of supervisory experience.
• Professional certifications such as Cisco Certified Network Professional (CCNP), Cisco Certified Network Associate (CCNA), or equivalent networking credentials.

Experience with/in: 

• Professional technical project management.
• Managing large-scale municipal or transportation networks, including LAN, WAN, and fiber optic systems supporting Intelligent Transportation Systems (ITS).
• Network security protocols and cybersecurity best practices for critical infrastructure systems.
• Network design and troubleshooting tools, including monitoring software and diagnostic utilities.
• Integration of traffic signal controllers and various ITS devices into network environments.
• Leading complex technical projects, including planning, budgeting, and coordinating with multiple stakeholders.
• Technical writing and documentation, including preparation of network diagrams, policies, and operational procedures.

Recruitment closes February 25, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
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• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.

Senior Info Tech Systems Spec, JC:09570, ID# 60657, 02/12/26, USM, CR, Benefits:007

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.